Wednesday, August 26, 2009

Target Coupon Drama! Read stories from KCLs!

I had to share some of the comments from readers regarding their experiences using coupons on travel size items at Target. If you're having trouble, read through the experiences of these women!

Target DOES accept coupons for travel size items, even if the coupon value exceeds the product value AS LONG AS THE COUPON DOES NOT EXCLUDE TRIAL SIZE or have a minimum volume or weight.
Make sure you inform yourself on Target Coupon Policy. If you have any trouble, stay VERY POLITE! Target guest relations has incredible customer service and they will take care of you! So don't huff and puff if you come in contact with an uneducated store manager.
Check out this week's Target Match-Ups and the entire list of Target's travel section!



Debbie said,
I tried to do some of these today and the cashier just handed several of my coupons back to me saying that they wouldn't scan (they beeped) and so I couldn't use them. I was so bummed since they should have worked!
What would you do in that situation? I'm a newbie...

Debbie, The coupon beeps if the value exceeds that of the item. It may also beep if the scanner can't read the bar code. It is the cashiers responsibility to verify the coupon is for the correct product and then manually enter it into the register. Next time, print the Target Coupon Policy and if they give you any flack, have them call the number written on the policy.
Sorry you had trouble!

Sherlyn said,
I went to the Eagle Target tonight. The cashier told me that the manager had just informed her that they would no longer be accepting coupons on trial size. When I mentioned the company policy, she said that it was the managers prerogative to not accept a coupon. I was polite, but left frustrated, as I had just wasted an hour of my time. Anyone else have a problem?

AHH!! The problem with the Eagle Rd store must be the afternoon/evening manager. I just spoke with guest relations and Eagle Rd manager Robin to confirm that they ARE taking coupons on trial items. They have no right to refuse them (unless there are extenuating and overloaded cases of fraud, which I confirmed yesterday there are not). Get the name of the person telling you this next time so I can call and speak with them, please! I promise this location (and all others) should be taking your coupons for trial size!

Sherlyn the next day,
So I decided to try Target again today in the a.m. The cashier started out by not even wanting to scan any coupons. She called the front end manager over and said, "We've got coupons over here!" (Yes, all of the other customers looked at me like I was an alien). She told me that she couldn't use coupons on the trial size items. I explained that the coupons did not exclude them. She said the store manager wouldn't allow it anymore. I gave her a copy of the Target policy. They then called out another "manager", but not the big guy. He said the same thing. He also said I couldn't use the General Mills cereal Target web Q on the individual cups, because the coupon wasn't scanning. I said I would like to call corporate. He let the cashier then do my trial size Qs, but took me over the customer service to call corporate to find out about the cheerios. After a lengthy conversation on the phone he said he would do it, and that corporate said the Q should be scanning and that they would fix it in the system. (Yes, all of this took about 30 minutes--is it worth it for some free cheerios?) I am reconsidering my need to go to Target!

There is a huge lack of education problem in these stores. But I have personally spoken with this store's manager in the past as well as the other Boise location and I've been told the staff will be informed about the policy. Apparently that wasn't entirely true. I don't mean to be overly dramatic, but in a very small way, (not meant to undermine the real discrimination that so many people have dealt with through our history and even today) this is discrimination. The rolling of the eyes, the "we've got coupons over here" huff and puff attitude of Target employees. It really isn't something a calm, collected coupon lady trying to simply play by the rules of the printed policy should have to deal with, in my opinion. Keep taking the high road. Don't become rude or belligerent. It takes a lot of patience, but if we want stores to loose the attitude, we've got to remain on our best behavior even when I feel smoke starting to blow out my ears!

Joligirl123 said
Anyone else have trouble with the new Target Policy? by the way, there is no 'new' policy. It's been around for a long time. (I even called the Guest Service 800 number while I was in line and she confirmed this was the corporate policy):
If the coupon states "limit one coupon per purchase" they must ring each item in separate transactions!
SO I stood at the register for 40 minutes while the cashier rang all 35 of my items in 35 transactions! For example, I had travel sized Head & Shoulders and used the coupons that expired 8/31 but they stated "limit one coupon per purchase."
NO other store has ever done this to me. I've dealt with my share of Target coupon quirks in the past but this one takes the cake!!

I am astonished that you called guest services and they agreed you had to do separate transactions. They must have been confused.
One coupon per purchase means one coupon per item. I swear on my life! AHHHH! You should NEVER have to do separate transactions for this! I kind want to give you my cell # so I can talk to whoever is insisting this. It's so ridiculous!
Target store coupons "limit one per transaction". This means separate transactions. But PURCHASE, means per item, not transaction. I would call and complain so guest relations can straighten out the store.
So SORRY!

Mari said,
I had a cashier tell me last week that the manager had recently decided to stop taking coupons for trial size products. I had her call the manager over and showed her the corporate policy. I also pointed out that my coupons did not exclude trial size (and showed her a different coupon that did have trial size exclusions). Finally, I pointed out that "all Target stores must follow corporate coupon policy" and offered her to call the 800 number. The manager then apologized to me, allowed my coupons, and proceeded to let all cashiers know that coupons WILL be accepted as long as they don't exclude trial sizes.

Yea Mari!! You go girl! Stick it to the man! Take the reins! Pride is power! So glad you had your policy and new how to use it!

42 comments:

sawayoiolani said...

HI. I have had my personal ups and downs with Target and it sounds like there's more than a lack of education at "these Targets." I actually believe that in their store meetings that it is almost their duty to refuse coupons irregardless of the store policy. Yeah, it's not right, but it's making it super impossible for a lot of us. I have a suggestion that could shake things up a little. I vote for a 2 or 3 day ban on Target. Maybe we could make a dent somehow. Our way of supporting the cause. We seem to be wasting too much time educating and re-educating the same Target employees. Thanks -Bekah

Casey said...

I went to target last week in Texas, every single one of my coupons beeped...the cashier simply clicked another button entered in the price and moved on. Didn't think twice about it.

I went again this weekend, used my free 2oz glade candle coupon. The girl asked me how much it was, I said "about 3.09 or something" she said "well it says up to 3.49, do you mind if I enter that" me: "Nope!"

Tracy C said...

Casey, I want your target! Though in my Target's defense - the first day, the did take the Cheerios coupons just as you described - reducing the coupon and the price in some really strange way to get it all to go through.

Sawayoiolani - I don't think avoiding them for a couple days will make any difference. I'd much prefer to see a coupon in - where all us Krazy's are there, one to a checkout lane, then when they refuse our coupons and all of us demand that they call guest relations, well - you get the picture.

Hey, I wonder if that would straighten out Wal-Mart? That's another story.

I too had issues with the 1.00 off GM Cereals Target web coupon (doubly confusing because they had accepted it the day before). At the time I was frustrated but I calmly left the store - and came home to review the policy. I called guest relations from home after thinking about it some more and they are sending me a $3.00 coupon/credit thing. Must be time for another trip over there (they're 1/2 mile away).

The truly sad thing, I'm sure this means they'll start putting more restrictions on their coupons. Upside - free cereal for now! :-)

Oh - and Joanie - thanks for taking care of us Krazy's here in Boise even though you aren't in our area anymore. I love the site you and Heather (and whoever else) have put together. I wish I'd found couponing ages ago - but alas, it was the loss of my job that brought me here - its empowering to walk out of a store with little to nothing out of pocket, a basket full of groceries, and coupons for my next visit.

Thanks!

Nichole said...

I feel so lucky that our Alaska Stores are amazing with coupons. I have never had a single problem and today I bought about 25 items with about 23 coupons and even though my coupons wouldn't even scan (I blame my printer) she put every one of them through, very patiently. While Alaska is often behind in most things we are fortunate that most of my readers have good luck at Target here.

Summer said...

I'm so glad to hear I'm not the only one who has problems with coupons at Target. It is rare that I make a trip there and don't have some issue w/ my coupons. So frustrating, but worth it (usually!) for the great deals!

HeatherT said...

I can't take our Target in Coeur d Alene. I don't go there even if the deal is really good. They are difficult in general...not just about coupons. But especially about coupons. I had employees give me a hard time about my kids (who were fine)on 3 out of 5 visits last year and I haven't been back since.

Kelly Tillotson said...

Im not in Idaho (Dallas area) and I bought a few trial sizes of contact solution the other day...she was nice about it but said they werent supposed to ring coupons for trial sizes and showed me the screen where it said "product not available" or something to that affect...but then she added the coupons in manually--these workers must be being told by their supervisors not to accept them...I can't imagine they're all just making it up across the country....I'm just grateful I had a nice lady and didnt have to call corporate!

Ann said...

I have had my share of Target woes. I have been rejected on numerous occasions even when I had the coupon policy in my hand when I wanted to use coupons on trail size items and the coupon did not exclude it. I stopped shopping at Target for many months. I have recently went back and I have had better luck this time around.

Shannon said...

k guys if you form an alliance we need some serious help at the American Fork, Utah Target. I tried to get the GM cereal cups and the skittles, finally the manager came over and said if the register beeps there is nothing they can do about it.Her name was Deena, she was so mean and then she went back through my stuff to make sure I got the right product and that the coupons matched. I was so embarrassed. Not to mention I have 2 year old twins screaming. It was extremely stressful!!!!!!!

lynn said...

I went to the Eagle Target last night and was also told that I could not use my coupons on travel items. I also quoted policy and was told it was up to the manager (who is Harry at that store). So, I thanked the cashier and headed to customer service. Told them what was wrong and suggested we call corporate. They then called over the night manager and she told me the no travel size policy. I asked to call corporate and she said I couldn't call but I could fill out a comment card. Discussed the situation a little more and once again asked to call. She said no. So I went home and called. Talked to customer service and he confirmed that managers can't make their own policy. But, couldn't speak to anyone who could do anything because that call center closes at 9 Central. So called again today. Once again received the same answer they have to follow corporate rules. The discretion they have is limits. I was buying 2 separate travel items. A formal complaint was filed and they were contacted the manager.
I LOVE Target, not so much the couponing part of it right now, but we just need to continue to be polite. YES it is very frustrating but it is more important to be nice than it is to be right.

The Osborns said...

The Target store in Eastern Washington (State) that I shop at is GREAT with coupons!

Norma said...

So after an awful check out experience, I called Guest relations. They said the item had to match the picture on the coupon. Is't that rediculous! I wasn't able to use the gm 1.00 coupon because she said it was meant for a box. Then she tried to sell me a target credit card!!!

Marie said...

I was buying lots of trials last week and nearly all of the coupons beeped (system prob?) and he kept checking my items to be sure they matched. I guess the 4 cheerios cups w/ 4 Q's was too much for him because he called the manager, and she said that I couldn't use it because the picture was of a BOX of cheerios, and it had to match the picture. I explained that it said GM cereal and if I was buying lucky charms or something it shouldn't matter b/c it doesn't say cheerios, and there's no item size listed. Then she changed her story and said since the item was $1 and my $1 Q didn't say "free item," she couldn't take it. And this from a TARGET coupon! Give me a break. The kicker? I buy these when free for my low-income students who come to school w/o breakfast. Sorry kiddos, no cheerios this week :(

Becky said...

Well, I have to say the few times I have been to the Nampa Target with my trial size purchases, they have been GREAT. I used to dread going to Target before I was a couponer because their customer service sucked. But now I think the trick is just to be selective with who you pick to be your checker. Call it profiling, but it saves a lot of stress. Also there are two things I make sure I always do before the checker starts scanning away. 1) I pay them a compliment (like: "I love your lipstick" or "Your nails are so cute.") and 2) I tell them I have some coupons and ask them do they want them as we go along or at the end? I tell you what, what person doesn't love a stranger paying them a compliment. Try it, it may change your Target nightmares a bit

Alison said...

Thank you for doing this post. I too have had problems at the Target in Ogden UT. But for me it was overage. I was buying something that was priced .99 and had a $1 MC. The cashier wouldn't take my coupon because, "If the store paid everyone a penny, the store would lose money" When I told him to adjust the coupon, he told me the system wouldn't allow him to do that. I should have called over a manager but didn't. I don't shop there much anymore.

jennym said...

I also shop at the Nampa Target and have never had a problem. I haven't tried the trial size items, but I always use coupons there and everyone has always been very nice and accommodating. I do try to pick a checker that seems calm, friendly, and confident, then I tell them I have several coupons and ask their preference for dealing with them. Usually they have to enter some manually, but it's never been a problem. I have to admit, I'm feeling a little nervous now and am crossing my fingers that my good luck continues!

Heather and Joanie (and other contributors), you all are AMAZING! Thanks so much for the hard work and effort you put into making the coupon world accessible to the rest of us!

joligirl123 said...

Follow-up to my earlier comments:

Maybe I'm just not a good "profiler"... I picked the "kindest looking" checker and started a conversation and told her I had coupons at the beginning and everything else I could think of. STILL no luck...

(The last time I had a great checker who even gave me overage -- which I didn't realize until I had left the store -- oops!!)

Maybe if I didn't work full time AND go to school and had the time to spend an hour at the checkout for some free items it would be different. For now, I'll take my coupons to other stores and settle for "cheap" items. Target definitely got the best of me!

Moia said...

I really really like Tracy C idea "I don't think avoiding them for a couple days will make any difference. I'd much prefer to see a coupon in - where all us Krazy's are there, one to a checkout lane, then when they refuse our coupons and all of us demand that they call guest relations, well - you get the picture.

Hey, I wonder if that would straighten out Wal-Mart? That's another story.

Carolyn said...

I haven't had issues with our Targets in Northern Virginia - the most trouble I've had is a cashier double checking what I got to what the coupon was for and saying "oh, well it doesn't say you CAN'T" or a manager just saying "yeah whatever," hahaha. Anyway, something that DOES help with the Target coupons is that I print them on normal ink (not my fast draft like I normally do). I realized that coupons printed from coupons.com and such automatically adjust my printer to a higher quality ink, and if I do that with the Target coupons, the barcodes print out better and are less likely to not scan and cause further issues. It might take a bit more ink, but when it's saving me so much, I think that's totally worth it! :)

Marie said...

I haven't had any issues with the Target stores in the Salt Lake area.

The issue with the computer beeping and the screen that says "Item not available" is just informing the checker that the coupon exceeds the product purchase price. At that point the checker should adjust the coupon price, but most of the checkers that I work with just enter through that screen and put the coupon through.

The issue with the coupons stating "one coupon per purchase" means that you can only use one coupon per item per purchase...so if you have three Tide laundry products and three Target coupons you should be fine...I have never had a problem with using multiple coupons in the same transaction with the same items.

It sounds to me like the Boise ID area has been saturated with coupons due to the readers of this blog...maybe you even have a few Target employees or managers reading which has created even more of a problem. I find it interesting that you have created posts about getting free trial-sized products with coupons and now the Target stores are stating that they won't take coupons on trial size...

I love Target and am appreciative for all the great deals I am able to find there and the great customer service I have always received. I am grateful that I have never had to pull out the coupon policy or call corporate with issues.

Rosie said...

Shannon, if I were you I'd make the drive down to Orem to go Trageting. Totally worth the drive in my mind... not only is it a Super Target, but its pretty coupon friendly too. I've only had trouble once ever, and that was just that the cashier wanted me to seperate my like-Target coupons into different transactions... and that has only happened once. Since then I always ask my cashier about it before hand. Other than that I've really had very little problems there. Well worth the drive in my mind... even with 2 year old twins. =)
Oh, and by the way, I ALWAYS look for young (mid-20s tops!) cashiers as they seem to push coupons through with less trouble... the guy I has did check my order on the computer to make sure I'd gotten the items on coupons that were beeping, but when he saw them he pushed them through with no questions. I think Orem has more cashiers of that age too... they probably employ a lot of BYU and UVU students. Give it a try. Good luck!

Rosie said...

here's another wonder I have: why on earth would managers CARE if we are getting items for free with our coupons, even if it is a trial size?
For ever $1 coupon we use on a $1 (or 99 cent if you're lucky!) item, the store gets reimbured by the manufacturer $1.08. They're MAKING EXTRA money, not losing money, on every item we buy with a coupon.

smiling_mama said...

Becky, You are my hero!! I feel the same way. The young 19-20 year old male employees are the best!

Queen D said...

Joanie I know your original post stated that no one needs 20+ bottles of heads and shoulders…and unfortunately I don’t think anyone took your advice.

From what I’ve seen in person in the couple of trips I’ve taken to Target this week, I really think the main issue here is the greediness of some shoppers and entitlement attitude. I was at Target on Eagle Tuesday (and Wed) and behind a gal who had about 60-80 trial sized items in her cart, as she was putting her items up on the counter I heard her tell the cashier, “you just wait and see all the coupons I’m using” …or something to that effect and then proceeded to say “and I hope you don’t give me any trouble“. I think my projecting negative energy out there you will automatically get attitude back from a cashier. Target puts out coupons for customers to use for the good of the company and for the good of the customer. I know that using Target coupons has increased in our area and I sure would hate to see them go away. I’ve always used coupons at Target and I’ve been “couponing” for over 13 years and they have always been friendly and I don’t think I’ve had more than a tiny few issues with my coupons.

Amanda said...

The AF Target in Utah is awful with coupons- just as someone said earlier. I make the drive from Saratoga Springs occasionally to Orem when I know I would have a problem with a coupon(only if I have other errands to run in Provo/Orem). LOVE the Orem and Woods Cross Super Targets.

Lynette said...

I've had amazing success at Target (Northwest Iowa). I've actually found it to be a (major) money maker! When my coupons beep the cashiers just push a button and move on. I think they beep because the coupon is higher than the sale prize but all the cashiers I've dealt with have given me the full coupon prize. Last night I actually ended up making $4 for EACH pack of Kid Essentials I bought because the Strawberry flavor was marked down to $5. I had a $5 coupon, a $2 coupon, and on each package was another $2 coupon. The cashier gave them all to me!

Shannon said...

Wow thanks Rosie and Amanda. I was always scared to go to the Orem Walmart, for fear of being rejected! (lol) I am glad to know that they are a little more coupon friendly. I too live in Saratoga Springs, but the drive will be well worth it if I don't have to be humiliated or treated like a criminal. Thanks again!

Sia Hills said...

I have run into the same issue. 2 managers told me no go even after I explained their corporate coupon policy to them, and so I called customer service and they said they should take the coupons so try again? Not sure I want to go through the drama of being treated like a criminal again though...

Joanie Demer said...

Wow everybody! Thanks for all the discussion! I loved reading all your comments.
It's just so astonishing that Target guest relations is SO CONSISTENT and SO POLITE and Target stores are consistently sub-par!

Keep up the good work ladies! And let's continue to put on our best face while shopping to leave a good impression on all the skeptics. There will always be bad apple coupon ladies, but I know it's none of you!

Despite the lack of progress Target has made in the past 6 months, I still have hope for them. I lost hope for Walmart a long time ago. That IS another story. :)

Sami said...

I've had issues at the Target on Milwaukee in Boise. I had a rude cashier and Manager the last time I was there. I will not give up on Target yet I hope that the cashiers get trained properly.

preparednesspro said...

The Target near Ft. Union Blvd in SLC was AWFUL with coupons for the trial sizes. The guy wouldn't even allow me to use the $1.50 off coupon on the full-sized Ponds "because it wouldn't scan." I always pay a compliment, am pleasant, etc. But I failed in that mission at this Target. Rick, the cashier treated me like a criminal. I did ask for the manager. I did require her to assist me. And I did leave with ALL of my purchases.

Then I also wrote a letter to their store manager, and then I also wrote letter to the Target CEO and I also called customer service.

I think it's inexcusable that the consumers know more about the store's policy than the people who get paid to work there.

berkeley said...

I pretty much quit shopping at Target because of all the hassle. I had a cashier tell me that my coupon wouldn't scan because they didn't have a "contract" with that particular manufacturer!! Funny thing was, I was using a TARGET coupon along with the manufacturer coupon!

Amy said...

So today I was at my local Target, I bought a lot of stuff WITHOUT coupons, and then had 3 shout coupons for the trial size 4 pk. Great deal since it does not have a size requirement. Cashier called up the supervisory, who said all he knew was that management told them not to accept coupons on trial size items. I asked him politely to call the customer care number, he refused. I called when I got home and was told that I can indeed use coupons on trial size items and to go back to the store and have them call with my reference number. Do I really drive all the way back out there to do battle once again and have them refuse to even call? I am angry that customer care doesn't just contact the store themselves and take care of it, instead of saying, "Its corporate policy, tell them to call us if they give you a problem". I am angry and sad that though I tried to be polite through this whole ordeal, they think its ok to make me feel like I am somehow cheating the store by using coupons! What's a couponer to do?

The Thrifty Divas said...

I am so glad to see other people who love Target but leave frustrated with the coupon-taking skills! KCL, can you start another blog dedicated to frustrated Target deal shoppers?! LOL

I have been to 3 Targets and gotten 3 different reactions to my Target coupons. One of them said that the GM cereal coupon was only for a box cereal since it shows a box cereal. Ha...I said "no, it does not list a size". She would not take it so I asked her to call a manager. She did and the mgr said yes, take it. The cashier was mad and said "but it will make the product free" so the mgr said "then don't take it". Ugh. I said calmly to the mgr "you need to check with corporate before I leave". She wasn't happy but took me to customer service, called corporate and they told her if the coupon scans, they should take it. Sure enough, she tried it, it scanned! Score....15 minutes and I got 26 GM cereal cups for $0. I was still mad b/c I felt like they think I was trying to con them and the mgr didn't even thank me for coming or apologize for all of the problems.

Penny said...

Okay, I don't want to hijack the blog but since everyone is venting, you have to read my nightmare Target story here: http://pennysaved-pennyearned.blogspot.com/2009/08/being-target-of-persecution.html

I think I will just take my coupons to Publix.

Piper said...

My Target blah experience today. Cashier didn't know you have to cover the split barcode and only scan the solid single barcode. He was flustered and looked like he would cry. So I just told him to ring it up without coupons and I'd go over to guest services. I'm not in a hurry, so hey, I might as well be nice and give couponers a good name, right? So then I go over to Guest Services. The guest services chick tells me she is leary of my $4 off razor coupons and that I may only use one because it says "per purchase." I then recite the Target coupon policy and explain the difference between "per purchase" (one coupon per item purchased, meaning you can't use two mfg coupons for a single item) vs. "per transaction" (which does in fact mean one per transaction). She doesn't believe me and says she doesn't think it would be right to let me use them that way and TAKES my coupons. (Oh yes she did.) Store mgr comes over and I explain it all to him. I offer for us to call Target Customer Relations together - I have their number in my cell phone (Oh yes, I do, thank you KCL!) I also give them the option of cancelling the whole order and starting over and doing eight separate transactions if they really want to go that route. Or I give them the option of following Target's coupon policy and doing it the original way that I explained as that is the right way for these coupons. (Honest, though this sounds preachy, I was very nice while I explained these options. Remember, my whole point was to not cause a fuss for the flustered cashier and not give couponers a bad name.) The mgr told the guest relations lady that he thought I was right that per transaction was different and to go ahead and let it through. So the lady sighed and rolled her eyes and said she still didn't think it was right but did go ahead and straighten it all out the right way. Phew! After I left I was shaking - I SO don't do confrontations, but I knew I was right. After reading these stories, I was prepared and stuck my ground. Thank you for posting the policy and phone number to the Target Corporate Relations - I'm glad I read it before going today because it turns out I needed it!

Tracy C said...

Rosie, one quick point of clarification... the manufacturer only reimburses the store (+ 0.08) if it is a MANUFACTURER coupon. In the case of a store coupon (think Target web GM Cereal coupon, Albertson's Doubler, or Fred Meyer store coupons - like the 3 for $1 Nestle candy bars), the store does NOT get reimbursement - at least not from the manufacturer.

Vinyl Expressions said...

I had a awful experience at target today. It took two cashiers and about a half an hour for them to decide if they would accept my coupons. I even left the store without things that I know I could of gotten but she was not reading the coupon correctly. I think that I am banning target for awhile because this is my second bad experience. It should not be so difficult to use coupons and save some money, you would think.

Heather Wheeler said...

Hey All-
I know many of you have had a bad experience using coupons at Target. I really feel like the thing that would actually help improve the situation is to call corporate and tell them your experience. Politely ask that they involve the store where you were shopping, and tell them you will not be returning until they have re-educated their managers and checkers. Then when you return, if you have another bad experience, CALL AGAIN. Eventually we will be taken seriously!

Cinilvu said...

My understanding with Target coupons is; they will take trial size if the coupon doesn't state otherwise and they can ONLY give the value of the product. EX. if coupon value in $1.00 and the trial size in .90cents, then they will over ride and give .90cents. They can not give money back. If a coupon is expired, don't even bother trying to use them, they will not be accepted. If you don't have the expiration date on the coupon it will not be accepted. People have been known to take it off so that they can use the coupon. If the coupon says there is no expiration date, those are okay. We need to remember that the store looses money if they coupons are expired. The companies will not reimburse any retail store for expired coupons. When people try to cheat the system they screw everyone else.

Top Model said...

I’m DONE with Target for now. I was just at the Milwaukee Target. My plan was to do two transactions…One with the Dryers ice cream to get the gift card and the second with poptarts, skittles, starbursts and cheese. My checker was great and the first transaction was fine (I got my gift card). My second transaction started out good but when she starting scanning my coupons the manager came over and told her to stop and that she wanted to get all the checkers “on the same page” FIRST she told me if the coupon says "limit one coupon per purchase" they must ring each item in separate transactions. Then she said they could only accept a total of 5 coupons for the same item regardless of how many transactions I did (I was going to buy 6 boxes of poptarts). I attempted to discuss this with the manager but she told me she talked to corporate last night and I was wrong. I could fight too long as I had ice cream de-thawing. She made the checker void my transaction and start over doing separate transactions (at least she didn’t see my ice cream and make me do that transaction over). I felt bad for my checker because she was sweet but the manager was rude and very condescending.

Kelly said...

I'm having a TERRIBLE time with Target in my area (Portland, Oregon) - now claiming they won't except a store coupon and a manufacturer coupon stacked for an item http://www.wilsonwrites.com/target-coupon-issues/

Have contacted corporate, no help there.
Kelly Wilson
Author of LIve Cheap & Free!